# Service Summary & Key Terms

- Link: https://tm.medgreece.eu/service-summary-key-terms/
- Published: 2026-01-29T14:12:28+02:00
- Author: Kyriakos

KS T.M.A. TRAVEL MEDICAL ASSISTANCE LTD provides a Travel Medical Assistance Service
that offers:
• 24/7 telemedicine access• Coordination of local licensed doctors 
for accommodation visits (where available)

## Important Notes

• This Service is not an insurance product and does not replace travel insurance.

• The Service is pay‑per‑use: telemedicine setup fee is included, doctor visits 
are paid directly to the doctor.

• Maximum policy duration: 45 days (1.5 months).

• Coverage is limited to the cities listed on the Coverage Page.

• Customers must follow the instructions provided in the Policy pack (contacts, 
telemedicine access).

• Customers must present their passport to the visiting doctor for identity verification.

• Refunds: Full refund before Policy email is sent; after that, refund minus €25
admin costs if unused. No refund once service is used.

• T.M.A. is not responsible for the medical advice, treatment, prescriptions, or
outcomes of independent doctors or telemedicine providers.

• In‑person doctor visits require advance online payment (credit card / PayPal).

• Liability of T.M.A. is limited to the amount paid for the Service.

• Subject to force majeure (events beyond control).

• Governed by the laws of Cyprus.

For full Terms & Conditions, Refund Policy, and Privacy Policy, please see the 
dedicated documents.